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A Manager is responsible for the overall site operation with emphasis on customer service, staffing, equipment and site maintenance, sales and wash volume, quality, and performance.

Job Duties:

Fulfill and promote the company’s mission and values (represented by the WASH acronym)
Responsible for overall site operation in its entirety
Strive to surpass customer expectations
Recruiting, hiring, developing, and maintaining a team of people that will deliver a clean vehicle to customers in a safe, fast, and friendly manner
Train and coach the wash team frequently to emulate company safety, customer relations, wash procedures and to comply with all company policies
Monitor employee behavior and counsel as necessary
Develop the weekly schedule for all employees
Determine disciplinary measures and terminate team members when necessary
Obtain, review and send all new hire documentation to HR department in a timely manner
Resolve customer concerns, complaints, and damage claims
Maintain incident reports for all accidents reported at the store and follow up on incidents to resolution
Create Purchase orders for all customer repairs and send to accounting department
Check operation of equipment and components daily
Perform equipment maintenance procedures as scheduled
Repair equipment (or coordinate repair) as necessary
Maintain a clean, attractive, and safe facility
Enforce safety standards
Complete opening and closing duties
Interact with suppliers by handling all purchases for the wash location
Review, approve and send all invoices to the accounting department in a timely manner
Maintain budgeted operational costs
Maintain accurate records and generate reports as requested
Assist in the management of chemical and vending inventory
Handle cash transactions/deposits ethically, efficiently, and accurately
Comply with RocketFast! Employee Handbook
Seek and communicate among other managers to improve company procedures
Always strive to do a better job and to motivate others to do the same
Other responsibilities and tasks as necessary

Skills:

Strong interpersonal skills
Computer literate
Enjoy working outdoors
Mechanically inclined
Organized
Excellent verbal and written communication

About RocketFast! Car Wash: Our mission is to provide an exceptional customer experience in a fun, friendly, and clean environment and to exhibit a positive family and community spirit in everything we do.

As an employee of RocketFast! Car Wash you will be expected to uphold our mission statement above and exhibit our acronym WASH in the performance of your job duties.

W - WELCOME our customers and let them know we appreciate them.
A - ALWAYS be ATTENTIVE to our customers and ALWAYS have a great ATTITUDE.
S - SMILE - It makes people happy.
H - HELPFUL- Show helpfulness to our customers. If a customer needs assistance, help them. Don’t wait for them to ask.

Job Type: Full-time

Pay:

· $50,000 annual salary

· Monthly sales bonuses

· Commission on all sales

Benefits:

Paid weekly
Rotating schedule
Free weekly car wash
Paid sick leave and vacation
401k with employer match
Medical Insurance

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Apply for Site Manager at RocketFast! Car Wash